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Here are few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email to support@intellytech.com

MINIPRESSO 

  • Can the Minipresso heat up water?

    No cannot! Heating up or boiling water requires a lot of energy. With today's technology, there is no battery small and powerful enough to make this solution viable. During a hike, the best way is to bring hot water with you with the help of an isothermal bottle, see our Nanovessel. During camping, you can boil water with a campfire or a gas burner (please be very careful, small blows can often result in catastrophic bush fires). At the hotel, bedrooms are equipped with electric kettles.
  • Can the Minipresso keeps water hot?

    No cannot! The water tank of the Minipresso is not isotherm. For best results, it's recommended to add the boiling water last, just before starting pumping.

  • Minipresso NS How To

    Watch this video to see a detailed description of how to use your Minipresso NS:
  • What type of ground coffee or capsules should I use with my Minipresso?

    Worth mentioning, do not use instant coffee. Minipresso GR: We recommend using a super-fine coffee grind (see below chart). Minipresso NS: We recommend using Nespresso®* Original capsules (* Third-party brand with no link to Wacaco Company Limited). Minipresso CA: We recommend using Caffitaly System®* or Tchibo Cafissimo®* capsules (* Third-party brand with no link to Wacaco Company Limited).

 

Nanopresso

  • Can the Nanopresso heat up water?

    No cannot! Heating up or boiling water requires a lot of energy. With today's technology, there is no battery small and powerful enough to make this solution viable. During a hike, the best way is to bring hot water with you with the help of an isothermal bottle, see our Nanovessel. During campin...
  • Can the Nanopresso keeps water hot?

    No cannot! The standard water tank of the Nanopresso is not isotherm. For best results, it's recommended to add the boiling water last, just before starting pumping.
  • How to clean and maintain your Nanopresso?

    If your Nanopresso does not seem to be working as great as it once had, it is time for a cleaning!  If the Nanopresso is not properly pressurizing, if the piston is getting stuck, or if you are getting water leakage, these are the steps you need to take to get your Nanopresso working perfectly ag...
  • What type of ground coffee or capsules should I use with my Nanopresso?

    Worth mentioning, do not use instant coffee. Nanopresso: We recommend using an extra-fine coffee grind (see below chart). Nanopresso with Barista Kit double size baskets: We recommend using an extra-fine coffee grind (see below chart). If you feel a lot of resistance, try a super-fine coffee ...